A well-known white label casino solution provider, the Jumpman Gaming software platform has been around for several years. You will discover in this Jumpman Gaming casino software review that this company powers a large number of online casinos and bingo sites that are licensed in the UK.
Jumpman Gaming Limited was founded in 2009 and since 2010 it has established itself as one of the leading innovators in iGaming. It excels at delivering unique acquisition offers, video-game style loyalty programs and bespoke bingo games among other products. More specifically, the company specializes in online slots, casino, online bingo and white label.
Jumpman Gaming is a software provider that owns and operates UK-facing slots and bingo networks. With Jumpman, you can gain access to hundreds of slots from world-leading suppliers, online bingo, best in class CRM, gamified promotions, fraud prevention, support for players and more.
The company runs both B2C and B2B products that are licensed by the UKGC and the AGCC. It is headquartered in Alderney and has as many as 200 employees. Over the years it has continued to evolve its UK-based product and has expanded to other regulated markets.
Still wondering if this is the iGaming provider for you? Continue reading our Jumpman Gaming Platform Review.
Jumpman Gaming Casino Solutions
The Jumpman Gaming online casino platform is a full white label service that delivers games, support, CRM, bonuses, payments, licenses, loyalty programs, and affiliate programs. Essentially, it covers everything you need to launch an online casino.
The company has two primary platforms:
- The 15 Network – Launched in 2011, this is their bingo-based network.
- Jumpman Slots – Launched in 2016, this is their casino-only platform
Here’s a quick peek at what the Jumpman Gaming white label solutions for casinos is all about:
Jumpman Gaming Games
Jumpman Gaming is a provider of over 600+ slots. Although this iGaming software platform does not develop any of its own games in-house, it has partnered with a number of the industry’s top suppliers of online and mobile slots entertainment.
Among the different types of slots that are available at Jumpman Gaming casino sites include:
- Classic slots – 3-reel, fruit-style machines
- Video slots – Multiline slots with 5 or more reels and bonus features
- Branded slots – Games themed after popular movies, TV shows, comics, music groups, etc.
- Jackpot slots – Fixed and progressive jackpot games
Examples of popular slots include: Immortal Romance, Mega Moolah (Microgaming), Starburst, Gonzo’s Quest (NetEnt), Baron Samedi, Bicicleta (Yggdrasil), Lightning Power Reels, Golden Cryptex (Red Tiger), Great Rhino, Wolf Gold (Pragmatic Play).
That being said, Jumpman Gaming casino gaming software also features a handful of virtual table games as well as live casino games from Pragmatic, including live roulette and live blackjack among others.
There are over 12 Jumpman gaming providers. Some of these game suppliers include:
Jumpman Gaming Licenses
The Jumpman Gaming casino platform is licensed and regulated to operate in the UK and in other regulated markets. This is made possible through the licenses it holds with the UKGC and the AGCC.
- UK Gambling Commission (UKGC) – Jumpman Gaming holds an active UKGC license under #39175, which allows the company to legally offer its product to gambling customers in the United Kingdom.
- Alderney Gambling Control Commission (AGCC) – This license allows Jumpman to provide its products to customers outside of Great Britain.
How to obtain a license
As one of their while label casino partners, you will have access to the licenses that Jumpman holds. Therefore, you are not required to obtain a license independently, which can be quite a money saver as well as save you the hassle of having to go through the complex application process and having to stay on top of all the latest regulation changes that are required to maintain a license. Jumpan Gaming takes care of this for you by ensuring its own licenses are compliant with the latest regulations.
Responsible gambling is also taken very seriously by this software provider. In addition to adhering to all the rules that have been put in place by regulators, every one of the company’s casinos makes sure that players can protect themselves and stay in control of their gambling activities with the help of various tools and features. Among these include setting deposit limits, play limits, reality check, break periods, self-exclusion, registering with GAMSTOP, self-assessment tests, and contact information for resources that offer support if a player is worried they may have a gambling problem (e.g. Gamecare, Gamblers Anonymous).
The company also does everything it can to make sure underage children are protected with strict age verification protocols and access to filtering programs and allow for parental controls.
To learn more about licensing and associated costs, contact us.
Jumpman Gaming Localization Perks
Since the Jumpman Gaming iGaming platform is licensed by the AGCC, in addition to the UKGC, the company is licenced to operate in any country where it is legal to do so. This may also include certain jurisdictions that are unregulated. That said, this license does not cover certain markets that require operators to have a local license to access their residents (e.g. UK, Sweden, Germany, Italy, Spain, etc.).
With that said, jurisdictions where the company currently operates include:
When this Jumpman Gaming casino software review was created, the company catered primarily to the UK market. Although players from other jurisdictions can access Jumpman sites, the payments, currency and promotions are UK-focused. For this reason, Jumpman is an excellent white label provider if you are seeking to target the local gambling market in Great Britain.
Special Features Offered by Jumpman Gaming
There are certain special features that make the Jumpman Gaming iGaming software particularly noteworthy, such as:
- Regular promotions and daily cashback – Jumpman offers a number of different promotions to help in acquiring and retaining customers. There are welcome offers and video-game style loyalty programs as well as daily cashback. This daily promotion gives players back a percentage of their daily deposit, giving them up to 10% cashback every day on their favourite site. How much a player gets back depends on their VIP level.
- Jackpots – Jumpman Gaming network sites are connected to games with huge jackpots that see more than £4 million won daily across the network. With such a large share of money to be won on a daily basis, this helps to attract players and keep them happy.
- Online bingo – Jumpman is known for its prestigious internet bingo offering and is currently considered one of the best providers of online and mobile bingo. It has 10 exclusive bingo rooms and each bingo room has its own jackpot and ticket prices. Each site offers 75-ball, 80-ball and 90-ball bingo, with each game having its own theme. There are also Bingo Millions games. These games have big jackpots that can be as high as £10 million. Additionally, bingo is a social experience and players can play against other players around the globe.
Jumpman Gaming Brands
Jumpman has over 150 partner sites and more than 30 brands. There are new casinos by Jumpman Gaming launched every year.
Among the 100+ Jumpman Gaming-powered sites include: Loot Casino, Star Wins, Cash Arcade, Simba Slots, Space Wins, Crystal Slots, Aladdin Slots, Cheeky Casino, Fairground Slots, Slots Kingdom, Dove Slots, Big Win Vegas, etc.
While the theme of Jumpan Gaming casinos differs from one to the next, overall, the layout, promotions and features that are offered are virtually identical. For instance, the casinos have:
- Games – A wide range of slots, a handful of virtual table games and a limited live casino.
- Bingo – Most of the sites offer a bingo option.
Promotions – There is a welcome offer for new players as well as ongoing and limited time offers for regular players, such as Daily Cashback, Happy Hours and Turbo Reel. This last promotion is a rewards wheel that gives players the chance to win 50 – 500 Free Spins.
- Trophies – Players can complete fun tasks that allow them to unlock trophies. Every 5 trophies unlocked moves players up a level and unlocks free spins.
- Loyalty Scheme – This is a 5-level loyalty rewards program.
Jumpman Gaming Payment Providers
Credit cards, debit cards, prepaid cards, eWallets and mobile payments are among the different casino banking options for Jumpman Gaming gambling software. The company offers a very secure payment gateway so transactions are 100% safeguarded and proper security protocols are in place.
Available currencies include: GBP
The different payment methods that are available are:
Average withdrawal times
Withdrawal times average between 1 and 5 business days for all forms of payments and the average pending time is 72 hours.
Jumpman Gaming Support
Jumpman Gaming offers support for casino players. Support is available 7 days a week and is based in the UK.
Support is available in English
Hours of Operation
For casino players, customer service is available 7 days a week. There is a detailed FAQ that provides answers to the most commonly asked questions as well as direct communication channels.
Support can be reached via:
- Live chat via Facebook messenger
Jumpman Gaming is a casino software provider that you can reach out to any time. You can get in touch with their support staff through the channels you are provided once you are a customer. That said, if you are not yet a Jumpman customer, you can contact the company via their official website by filling out the contact form with your query.
Jumpman Gaming CRM Solutions
Jumpman Gaming uses a variety of marketing strategies and promotions to keep players interested, engaged and returning. As far as CRM goes, this is about focusing on player retention and getting the most lifetime value out of loyal players, particularly the high rollers.
Who does the CRM?
Jumpman takes care of its own CRM. According to the company they “geek-out over segmentation and multi-variant testing.” They use targeted based strategies that provide tailored experiences to players based on their early gameplay and how players interact with Jumpman’s products. The purpose is to reinforce positive winning experiences early on to keep their lifetime journey as positive as possible and to show customers that the casino cares about their experience and want to make it the best it can be.
Jumpman Gaming Loyalty Program
The loyalty program is a five-level VIP reward system that allows players to earn points and climb the ranks. The higher the VIP level, the more benefits they can enjoy, including a higher percentage of daily cashback, a birthday bonus, free spins and so on. The loyalty journey begins as soon as a player makes their first deposit.
Jumpman Gaming Front End Flexibility
Jumpman Gaming sites are both online and mobile friendly and are easy to navigate by players, no matter the device that they choose.
The company offers modular site themes and gamified promotions to help their partners create a unique gambling brand. Everything on the front end allows customers to enjoy a seamless and enjoyable experience.
Jumpman Gaming Back End Advantage
Jumpman uses state of the art technology to make sure that their casino sites are running optimally and securely with little disruption.
Designed to protect customers at all times, the back office is equipped with fraud prevention tools, including a single-customer view and stringent KYC checks to keep fraud and abuse at bay. Learn more about your players and track their behaviors with back office Analytics tools.
Jumpman Gaming Affiliate Program
Jumpman Affiliates is Jumpman Gaming’s official affiliate program. It offers a per-brand per-month structure and combines all of an affiliate’s earnings into a single monthly payment. The commissions percentage is calculated from the net revenue of customers an affiliate referred and is tagged into their account.
Time to Market
Compared to turnkey and self-service solutions, white label casinos launch fairly quickly, sometimes in as little as a month’s time once the contract has been signed.
The costs of launching a Jumpman Gaming white label casino may vary depending on the type of products you wish to include in your casino.
Jumpman Gaming Software Review – Bottom Line
The Jumpman Gaming software platform has been developed by experts in the iGaming industry who are particularly skilled at targeting the UK online gambling market. Their white label casino formula is spot on and they have dozens of casino and bingo sites as proof of their success.
That being said, Jumpman is not the most diverse iGaming provider in the industry. With only UKGC and AGCC licenses, limited languages, limited payment methods and currencies, their services are likely better suited to those who would like to find success in the UK and English-speaking unregulated markets. Moreover, if you are seeking to create a uniquely themed casino with a special layout, this iGaming software provider may not deliver what you want, as the templates of their casinos tend to be nearly identical and the vast majority of their entertainment is slots and bingo focused.
However, if you’re a newbie to the industry who wants to launch a business quickly, Jumpman Gaming offers a solid and secure white label solution for casino and bingo sites. The bottom line is that it is more than possible to find success with Jumpman if it turns out that they are the right fit for your business goals.
TCS’ 5 Star Jumpman Gaming casino software review rating: 3.5 stars